Very much success, much happiness and a good health to you Alfred.

From the bottom of my heart, I want to thank you for all the help and advice I received from you. You are a truly kind and helpful person.

Thank you very much, Chris.

I’m pleased to hear that! I wish Canva/Serif were more transparent about the connectivity requirements of the Affinity apps.

From the bottom of my heart, I want to thank you for all the help and advice I received from you. You are a truly kind and helpful person.

My Internet is restored and all the Affinity apps work again as normal.

Have a very nice day and all the best.

Kind regards,

Chris

So far I have tried:

Completely uninstalling and reinstalling the applications (EXE/MSI installer)

Running the applications as administrator

Attempting to reset preferences using CTRL on launch

Restarting the system multiple times

Unless you specifically need the MSI/EXE functionality (e.g. for connecting to third-party software) I would try uninstalling that version and then installing the MSIX version instead. I’m sure you don’t need me to tell you that you shouldn’t have to do any of that to get the Affinity apps working on your system!

I hope you manage to sort it out soon.

Best wishes for the year ahead.

I hope you are all well.

I am experiencing the following issue with Affinity Studio and the Affinity Suite v2.6.5 on Windows 11, and I would really appreciate some guidance.

Since last Sunday, this laptop has had no internet access. Despite this, all Affinity applications continued to work normally for some time. However, as of yesterday, none of the Affinity applications will start anymore.

When I try to launch any Affinity app, I briefly see a spinning cursor and then nothing happens — no splash screen, no error message, and no crash dialog.

Important clarification:
This silent startup failure already occurred before I uninstalled and reinstalled the applications. The reinstall was attempted only after the problem started, as a troubleshooting step.

So far I have tried:

Completely uninstalling and reinstalling the applications (EXE/MSI installer)

Running the applications as administrator

Attempting to reset preferences using CTRL on launch

Restarting the system multiple times

Unfortunately, none of these steps helped, and none of the Affinity applications (Photo, Designer, Publisher, or Studio) start at all.

Given that the laptop has been offline since Sunday, I am wondering whether this behavior could be related to offline licence validation, licence token expiry, or another known issue that can cause Affinity apps to silently exit on startup.

Any advice or confirmation would be greatly appreciated.

Kind regards,
Chris