Beautiful Tribute

Hi Alfred I took the version off the one That is an A.   The one I have on is the one with a Cut out butterfly it all works perfectly, but when I try to take a photo into photo lab it crashes.
Now could it need some type of patch , I have a very good computer Hp LAPTOP-L4GFBLIK AMD Ryzen 7 5700U with Radeon Graphics            1.80 GHz   ,,,,, {I don't have any other graphics just 1 photo but the minute i take it into photo lab it crashes immediately. Thanks for taking time to try help I am use less, Don't  know what to do now . I did take most of my digikits out of the file (my Digit) but it still crashed.  Chantel

Hi Alfred here is a pic of my scrapbook studio 1st one I bought then 2nd one is craft artist platinum adition then I bought online as it upgraded which I dont have boxes for
https://i.postimg.cc/YjsN92Sf/IMG-4099.jpg

https://i.postimg.cc/T5pr9FtD/IMG-4100.jpg

Hi Alfred sorry to cause problems the one I circled is the one I had the one with the 4 is the one I got from you ,that one wont open .Should i uninstall all and take them right off .Sorry I dont even know which actualy worked .I have confused myself too. It would have been easy if I could put my disc in but new computer does not have a disc . Can you give me a step by step what do do sorry again . Chantel

Hi Alfred
The program did work with the download ,now I put it on and its crashing again .
https://i.postimg.cc/q668yX3p/Program-pic.jpg
The pic i circled is the program that is the one I have been using