Ali wrote:

... CreoFora ...

Thanks for mentioning this new forum Ali! Looks like the domain was registered 1 Oct 2025 - when did Serif post notice of its forum's eminent closure?

Twolane wrote:

I went over to Canva to pick up my downloads. <snip>
I wonder who picked the name for Customer Support, or is Customer Happiness Team the moderne 2025 term for it now? I'm so behind the times, I can never tell when the joke is on me.

Yes, and I wondered if the same person may have helped choose Discord - both have sort of a similar antithetical vibe.

I would anticipate that they'll send an updated notice with details to those that had registered - time will tell.

Alfred wrote:
Ashley Hewson wrote:

To followup [sic] on some of my comments yesterday, we are today enshrining our commitment to the Affinity community in 4 pledges made by the Affinity and Canva teams.

https://forum.affinity.serif.com/index. … nt-1193400

https://forum.affinity.serif.com/uploads/monthly_2024_03/image.png.bd147b017d436048de3c2f089e986d95.png

I'll try again to add the PDF of the email I got last night, but if it fails again, here's just John's reply:

Hi Kelly,

As you've seen, the pledges are still there for everyone to read, nothing about that has changed.

There'll be more information soon, I think people will be very happy with what we have planned.


John Atkin | Head of Communications

Affinity | Part of the Canva family