• From: Tallahassee, Florida
  • Registered: 2023-01-29
  • Posts: 4

Topic: Importing an MP4

I was trying out a new camera to make a video and it came out fine. However, when I imported it into MoviePlus, the colors were all wonky - all green and pink. Is there a way to solve this?

Freddy's Website

  • Alfred
  • Alfred
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  • Registered: 2022-01-21
  • Posts: 1,082

Re: Importing an MP4

Welcome, Freddy!

What you’ve described seems to be a problem with Dolby Vision encoding. You might be able to fix it with a simple HSL adjustment.

https://forum.videohelp.com/threads/404 … ost2643123

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  • From: Tallahassee, Florida
  • Registered: 2023-01-29
  • Posts: 4

Re: Importing an MP4

Yikes, you are a bit over my head. Is this a setting in MoviePlus?

Freddy's Website

  • From: Essex England
  • Registered: 2022-01-30
  • Posts: 139

Re: Importing an MP4

Freddy wrote:

Yikes, you are a bit over my head. Is this a setting in MoviePlus?

Yes it is Freddy.

It may be a bit long winded as it sounds as if the entire video needs to be adjusted.

All you need to do is to highlight a clip and then click on "add effect" on the context tool bar, which is situated just above the timeline. Click on the option in the top left hand corner "Adjust HSL", you then have three variables to play around with namely, Hue, Saturation and Lightness. You also have the choice of four presets which may or may not help.

Best of luck with it.

5 Reply by ericlnz (edited by ericlnz 2023-01-31 00:39:56)

  • From: Auckland, NZ
  • Registered: 2022-01-21
  • Posts: 260

Re: Importing an MP4

Freddy - Can you post a screenshot of what you are seeing please.  This should help us understand your problem better.

Better still can you upload a sample camera file to a cloud service like Google Drive so we can download and try.

6 Reply by Freddy (edited by Freddy 2023-01-31 19:26:20)

  • From: Tallahassee, Florida
  • Registered: 2023-01-29
  • Posts: 4

Re: Importing an MP4

Here is a screenshot. (Middle screen)

https://i.postimg.cc/grb8XpJw/Screenshot-1.png



Here is a link to the file. I just did a short blurb so you can see what it looks like.

https://drive.google.com/file/d/1Is3TCL … sp=sharing

Freddy's Website

7 Reply by ericlnz (edited by ericlnz 2023-02-01 01:16:48)

  • From: Auckland, NZ
  • Registered: 2022-01-21
  • Posts: 260

Re: Importing an MP4

Thanks Freddy.  It's a codec problem.

I downloaded your file and it opens in my MVPX6 with the green/pink image.  That says to me that MVP thinks it can open it but its codecs cannot decode it.  Maybe I don't have the necessary codec unlocked or MVP never had the required codec.  After all MVP is now an old programme and you have a much newer camera.

IMPORTANT, SERIF SHUT DOWN THEIR UNLOCK SERVER A FEW YEARS AGO SO IF YOU HAVEN'T BACKED UP YOUR UNLOCK CODES YOU URGENTLY NEED TO DO SO.  Go to Tools/Options/Advanced and Manage Unlock Codes.  Then the Export option.  Save the file somewhere safe as you will need it if you reinstall MVP such as on a new PC.

Back to your problem.  You have three options:

1 - Download a codec pack such as KLite to see if that helps. https://codecguide.com/download_kl.htm.  TP codec packs are not usually recommended but you have not much choice.

2 - Ditch MVP and move onto a newer consumer editor.  A new learning curve and you may need a more higher spec pc.

3 - Convert your files into a format MVP can handle.  I've converted your file with Handbrake and you can download it here https://drive.google.com/file/d/1-UnkCe … sp=sharing.  It works okay in my MVPX6 but may not in yours as it depends on what codecs you have unlocked.  Try it in yours.

  • From: Tallahassee, Florida
  • Registered: 2023-01-29
  • Posts: 4

Re: Importing an MP4

Sounds like I need to just go ahead and bite the bullet and get a newer editor. Thanks so much for your help on this.

Freddy's Website