• Registered: 2023-08-13
  • Posts: 7

Topic: Problems with Pageplus X9

I'm a long term user of Serif products including Pageplus in it's various versions.
Recently I've suddenly started to get some odd problems as mentioned below.

I subscribed to the new Affinity system when that was released thinking that I could just import the PPP files and carry on but alas was that was not to be.

I've suddenly got a problem with Pageplus X9. Some Frames or Textboxes, even newly created ones, cannot be moved, instead of the red crossed text arrows. I'm getting a greyed circle with a diagonal line through it. Even on older produced work.

All the margin lines disappeared that I had locked into my publications! The clean design tab was also greyed out... I finally had to reinstate them via 'File - Ruler guides' tab on a page by page basis!

I'm trying to find a resolution to enable me to use 1000's of pages I've created in various publications

I've got used to Pageplus sometimes crashing when I go into Photolab, Cutout studio or Logo studio, I have assumed this was an inherent problem with the original code and was one of the reasons for revision.

I've reinstalled the software from my original download but the problems persist!
Out of interest this is on more that one machine both Laptop and Desktop both with configurations in excess of the original Serif requirements - any help would be appreciated.

2 Reply by GB

  • GB
  • GB
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  • Registered: 2022-01-22
  • Posts: 338

Re: Problems with Pageplus X9

Check the Arrange tab to ensure Lock Objects is not checked.

You might also try a Reset. Hold Ctrl key while opening PagePlus.

  • tomH
  • tomH
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  • Registered: 2022-01-21
  • Posts: 79

Re: Problems with Pageplus X9

Perhaps the text boxes/frames are locked individually, resulting in the not-allowed icon. Try this: right-click the locked text frame>Arrange>Unlock Locked Objects. Or use the Arrange tab on the top toolbar and select Unlock Objects.
https://i.postimg.cc/PN5XJfs9/unlock.jpg

  • Registered: 2023-08-13
  • Posts: 7

Re: Problems with Pageplus X9

Thanks guys! when I went into the arrange tab as suggested there was a tick next to unlock objects but it was greyed out. I did as suggested and resarted with the Ctl key held and cleared settings,
That has cleared the problem (hopefully for good!)

It's great to find that there is still help available to us out there - Thanks again

5 Reply by GB

  • GB
  • GB
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  • Registered: 2022-01-22
  • Posts: 338

Re: Problems with Pageplus X9

I'm glad you've got it sorted. A reset does things a re-installation doesn't, so its always worth a try when the program is misbehaving in puzzling ways.