This problem I was having with my Page Plus X7 was resolved in a most delightful way by a very gracious and kind member of this forum. I don't know if he would want to be identified here so I'll call him Bob.
"Bob" offered to share with me his original download link and key of Page Plus X9 which is a far better more robust program than my old X7.
So, "Bob" if you see this please except my gratitude for your kindness. It was a huge help to me and I'll never forget you for it.
I'm so grateful to Alfred as well for creating this forum for us. Where would I be without you?