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Alfred's Serif Users' Forums → WebPlus → E Commerce Button Incorrect
Here is an odd one. For a long time I have had a posting and packing charge of £2 applied to my orders, but with the increase in postal charges, decided to increase this to £3 in future.
I changed the figure in the Handling Charge box to £3 but when I receive an order the former charge of £2 is applied. How can I change it to the required new charge of £3?
It seems that there is no-one on here that can assist me with this and I really need to do something about it as currently, I am subsidising the postage on every item that I despatch, particularly as the 1st class rate has just been increased again.
Perhaps if I put £1 in the Handling charge box and £2 in the shipping charge box, I might achieve it that way.
Might that work?
It seems that there is no-one on here that can assist me with this and I really need to do something about it as currently, I am subsidising the postage on every item that I despatch, particularly as the 1st class rate has just been increased again.
Perhaps if I put £1 in the Handling charge box and £2 in the shipping charge box, I might achieve it that way.
Might that work?
Can you point us to your website so we can see what's happening?
Thanks for your response. Here is a link to one of the purchasing pages on my site.
Thanks for your response. Here is a link to one of the purchasing pages on my site.
After putting an item into the shopping cart, there is no choice but CHECKOUT. This takes me to PayPal. I suspect that's where the problem is .. ???
I don't know where to find other options. Do you mean things like 'continue shopping'. When creating a payment button, a series of boxes accrue on the way to completing the creation of the button, but I cannot see any other options.
I don't know where to find other options. Do you mean things like 'continue shopping'. When creating a payment button, a series of boxes accrue on the way to completing the creation of the button, but I cannot see any other options.
Is this where you are trying to change the "Cart Handling Charge" within WebPlus x8 ?
You seem to be using the E-Commerce Object in WebPlus x8. Is that right? INSERT/E-COMMERCE OBJECT/PAYPAL
Yes, I am using the configuration within Web Plus X8. The page you show is not quite the same, insofar as I have three options
1 Handling charge - added once to each order that includes this item
2 Shipping Charge - added for the first item ordered
3 Extra Shipping Charge - added for each additional item ordered.
Bob I found the page with the three options and I see they are themselves, Optional. Can't you just put everything into the item price and skip these options?
The only problem with doing that is that if the buyer buys multiple items, they end up paying a colossal postage rate, which would deter them ordering.
The only problem with doing that is that if the buyer buys multiple items, they end up paying a colossal postage rate, which would deter them ordering.
I didn't think of that .. good point ..
This problem seems to reside with PayPal. It's as if you make the changes within WebPlus but you don't upload the changes to your server so that PayPal still gets the old values. WebPlus seems to have the ability to make the changes to your shipping charges but that PayPal is somehow stuck on the old values.
Do you know what is meant by "These values can be used to override those set in your PayPal profile"?
Do you know what is meant by "These values can be used to override those set in your PayPal profile"?
No, I have no idea. It looks as though I will have to see if my £2 postage box together with my £1 handling charge box add together to make the total of £3 that I want. I have never set specific parameters within Pay Pal. I have always made adjustments using web Plus.
This is getting even more curious by the minute. Having done as in the previous post entered £1 in the handling charge box and £2 in the postage box, the first purchase made using these entries resulted in an addition of £4 to the purchase and not the £3 that I expected. PayPal seems to do what it wants and I cannot seem to influence it.
Perhaps you need to log into your paypal account and change the amount there. There may be some helpful information on this page:
https://developer.paypal.com/api/nvp-so … -settings/
Alfred's Serif Users' Forums → WebPlus → E Commerce Button Incorrect
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