• Registered: 2024-07-17
  • Posts: 13

Topic: Problem re-installing PhotoPlusX8

I have had a faulty hard drive which needed to be replaced and as part of this have migrated to W11. This has meant needing to reinstall all my Serif softwares. I have a PHPX8 disk, but I don't have a product code for it. The version I was previously using was downloaded as part of a bundle from serif, and for this I do have a product code, but the two are not compatible. I do have a full backup on external drive of all my C\ drive files which includes all the Serif applications.
I do also have PhPX8 installed on a laptop but I am not sure whether it is the disk or download version.
Any advice welcome.

  • Alfred
  • Alfred
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  • Registered: 2022-01-21
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Re: Problem re-installing PhotoPlusX8

AlanM-R wrote:

I do also have PhPX8 installed on a laptop but I am not sure whether it is the disk or download version.
Any advice welcome.

The product key only needs to be correct for the product that you’re trying to install (e.g. beginning with ‘HPX8’ for PhotoPlus X8). It doesn’t matter whether you’re installing from a disc or a download, so if you have your old product key it should still work.

If you need another product key, please send an email to admin[at]punster[dot]me and I’ll be happy to help.

“Welcome to the present moment. Here. Now. The only moment there ever is.”
― Eckhart Tolle
  • Dunny
  • Dunny
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  • Registered: 2024-07-06
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Re: Problem re-installing PhotoPlusX8

I have also found that running in win7 compatibility mode gets rid of the win11 quirks

  • Jim
  • Jim
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  • Registered: 2025-04-14
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Re: Problem re-installing PhotoPlusX8

Does Photo Plus X5 work on Windows 10 and 11?

                                          JIM

  • Alfred
  • Alfred
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Re: Problem re-installing PhotoPlusX8

Jim wrote:

Does Photo Plus X5 work on Windows 10 and 11?

I’m pretty sure I’ve used it on Windows 10, albeit not recently. I’ve never used Win 11, so I’ll leave it to one of our fellow forum members to answer that. You may need to invoke Win 7 compatibility mode as @Dunny suggested.

“Welcome to the present moment. Here. Now. The only moment there ever is.”
― Eckhart Tolle
  • Jim
  • Jim
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Re: Problem re-installing PhotoPlusX8

Thank you, Alfred. 

                                    JIM

7 Reply by ericlnz (edited by ericlnz 2025-05-21 01:41:42)

  • From: Auckland, NZ
  • Registered: 2022-01-21
  • Posts: 454

Re: Problem re-installing PhotoPlusX8

I'm using PhotoPlus X5 on Win 11 okay.  No need to invoke compatibility mode.  I've not had any problems with software that worked on Win 10 installing and operating on Win11.

  • Registered: 2024-12-24
  • Posts: 1

Re: Problem re-installing PhotoPlusX8

Greetings, everyone, from a long-time user of Serif now-legacy software.

I've been happily using PhPX4 (and DPX8) on Win10 with no issues.

We have one Win 11 laptop though, and I've tried both PhPX4 and DPX8 on that machine.  While they install and run OK, the UI fonts and toolbars are microscopic to the point where they are unusable.  I think we tried compatibility mode but it didn't make any difference.  I'd given up, but now I'm having to swap out another Win10 machine for a new Win11 box, so I'd like to be able to resolve this UI issue.  Maybe I need to try again.

I don't think I have anything more recent than PhPX4, although I'll have a look through the old DVD cases.  DPX8 though is relatively recent, and as I say, it suffered the same problem.

I see from above that PhPX5 and PhPX8 work, or can be made to work.  What experience do any of you have with PhPX4 or DPX8 (yes, I know this isn't the DP forum ;-)).

  • Alfred
  • Alfred
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Re: Problem re-installing PhotoPlusX8

Welcome, Martin! Good to see you here.

Bhikkhu Pesala’s ‘SofterViews’ site offers lots of hints and tips, including things like registry tweaks. Try here: http://www.softerviews.org/PDF/Customis … toPlus.pdf

“Welcome to the present moment. Here. Now. The only moment there ever is.”
― Eckhart Tolle